You have clicked on the icon of a company file or the QuickBooks Desktop option, but the program does not start or only partially responds. What can you do?
First, it is important to note that if you have clicked on the QuickBooks icon several times, this may cause QuickBooks not to respond (double-clicking repeatedly also causes this). It’s good to wait a while and then restart QuickBooks. Avoid clicking several times to have multiple requests.
Reasons for QuickBooks not to respond:
A damaged hard drive
The company’s name is too long or extensive
An obsolete operating system
QuickBooks Desktop is not installed correctly
Corrupt QBWUSER.INI file.
What are the symptoms that QuickBooks will not open the company file or that QuickBooks will not respond?
A QuickBooks desktop that does not react.
The system stalls frequently.
Computer is responding slowly to the use of the keyboard and the click of the mouse.
Can not open QuickBooks Company file.
The steps to resolve QuickBooks Desktop not opening are:
Solution 1 – Close the “QBW32.exe” process.
Solution 2- Remove the QuickBooks application
Solution 3- Restart your QuickBooks desktop
Once you have restarted your Desktop, you will have a new system. Now you can try to open your QuickBooks after restarting the Desktop and see if it works.
Solution 4 – re-register QB related components in Windows
If you are already registered, then this will indicate so.
If you notice that QuickBooks is unregistered:
Click OK on the screen to close the product information window.
Press on the Help Option and choose “Activate QuickBooks”
Now follow the instructions displayed on the screen to verify your information and complete the activation process.
Solution 5 – QuickBooks installation repair
Solution 6 – Clean-install the software: It is a 3 step process. First, you must uninstall, rename the installation folders and install QuickBooks once again.