This is the privacy policy of URBAN
MOTION (PTY) LTD (2016 / 208151 / 07).

  1. Our Privacy Policy
    1.1. Our policy complies with the Protection
    of Personal Information Act 4 of 2013.
    1.2. The aim of our privacy policy is to
    inform you of your rights and how we
    collect and process any information of
    you, whether collected or if you have
    1.3. We are committed to protecting your
    privacy and except in the
    circumstances below, we do not share,
    sell, or disclose to a third party, any
    information collected through our
    website or otherwise.
  2. Personal and Special Information
  3. As defined in the Act we may collect,
    use, store and transfer personal
    information that you. This can include
    the following:
    3.1. Information about your identity, contact
    information, payment information,
    technical information, usernames and
    passwords. Any consents to receiving
    marketing material.
    3.2. Payment information.
    3.3. Included is also information for
    research and statistical purposes.
    3.4. We do not collect any special personal
    information about you, however if in
    certain circumstance there is a lawful
    basis to do so we will collect this
  4. Refusal to provide us with
    In circumstances where you refuse to
    provide us with information that is
    required by us to perform the service
    or provide the product to you for
    purposes of the contract, we will have
    to terminate our services, and notify
  5. Processing of information on our e-
    commerce store
    5.1. For purposes of concluding the
    contract that you have agreed to by
    accepting our terms and conditions we
    will verify your identity for security
    purposes, sell products to you, provide
    you with our services.

5.2. By virtue of our contractual
relationship, we will also provide you
with suggestions and advice on
products, services and how to obtain
the most from using our website.
5.3. All information that you provide to us in
course of the contract will continue to
be processed by us, until the contract
terminates, or if you have consented to
receiving further information from us
until unsubscribed.

  1. Consent
    6.1. Through certain actions when
    otherwise there is no contractual
    relationship between us, such as when
    you browse our website or ask us to
    provide you more information about
    our business, including [job
    opportunities and] our products and
    services, you provide your consent to
    us to process information that may be
    personal information.
    6.2. Wherever possible, we aim to obtain
    your explicit consent to process this
    information, for example, by asking
    you to agree to our use of cookies.
    6.3. If you have given us explicit
    permission to do so, we may from time
    to time, pass your name and contact
    information to selected associates
    whom we consider may provide
    services or products you would find
    6.4. We continue to process your
    information on this basis until you
    withdraw your consent or it can be
    reasonably assumed that your consent
    no longer exists.
    6.5. You may withdraw your consent at any
    time by instructing us. However, if you
    do so, you may not be able to use our
    website or our services further.
    6.6. We share information with third parties
    who may also contact you for
    purposes of providing services or
    products and you explicitly agree to
    this. Should you wish to revoke your
    consent you may contact our
    information officer.
  2. Lawful Interest to process
    We can process information that we
    have a lawful interest to process.
    However, we consider the safety of

processing of the information to you or
otherwise. Administrative reasons,
protecting and asserting the legal
rights of any party, insuring against, or
obtaining professional advice that is
required to manage risk. Or when
there is a cause for protecting your

  1. Sharing information
    8.1. It remains your responsibility to ensure
    that the information you share on our
    website may be shared. This
    specifically relates to comments, tags,
    reviews etc.
    8.2. Information shared in this fashion may
    be used by our company and
  2. Cookies
    9.1. Our website uses cookies. They are
    placed by software that operates on
    our servers, and by software operated
    by third parties whose services we
    9.2. We use cookies in the following ways:
    9.2.1. to track how you use our
    9.2.2. to keep you signed-in on our
    9.2.3. To generally gather website user
    9.2.4. Browsing activity
    9.2.5. Geographical information
  3. Re-marketing
    You hereby consent to our company
    using third parties to re-market
    services by allowing us to provide
    advertisements of our products or
  4. Third-party advertising
    Our company policy allows for third
    parties to market on our website from
    time to time. You hereby indemnify
    and hold us harmless in the event that
    a third party company uses your
    information in contradiction to Act.
  5. Information processed outside
    South Africa
    Our websites may be hosted in a
    country other than South Africa. We

may also use outsourced services in
countries outside South Africa from
time to time and your information may
be processed outside South Africa.

  1. Access to personal information
    13.1. At any time, you may review or update
    personal information by either
    amending your details in your account
    or contacting us.
    13.2. Any request for the removal or
    amendment of information may be
    directed to our information officer who
    will ensure that your information is
    removed or updated on our database.
    13.3. It however, remains your responsibility
    to inform us of any information that
    must be updated or removed.
  2. Information of Children
    14.1. Our products or services are not for
    sale for children or minors under the
    age of 18.
    14.2. We however collect information of all
    users of our website and cannot
    guarantee that the information of a
    minor will not be collected in terms of
    this privacy policy.
  3. Encryption of data
    We use Secure Sockets Layer (SSL)
    certificates to verify our identity to your
    browser and to encrypt any data you
    give us.
  4. Complaints
    16.1. Any complaints that you may have
    about how your information has been
    processed by our company must be
    directed to our information officer.
    16.2. All compliant will be attended to within
    a reasonable time.
    16.3. Should any complaint not be resolved
    it may be referred for mediation.
  5. Data Retention
    Except as otherwise mentioned in this
    privacy notice, we keep your personal
    information only for as long as required
    by us:
    17.1. to provide you with the services you
    have requested.
    17.2. to comply with other law, including for
    the period demanded by our tax
    17.3. to support a claim or defence in court.
  6. Review of this privacy policy
    This policy may be updated and
    amended from time to time. The latest
    version will be available on our website
    for you to view.
  7. Information Officer
    An information officer has been
    appointed to act on behalf of our
    company. All queries and complaints
    may be directed to him or her at